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HELP CENTER – TOP 10 QUESTIONS

A. For Rudraksha, please do write to me using this link. I will revert back with a detail report, having your birth chart, malefic planets, status of chakras and recommendation. This report will give you an insight about astrology and chakras. Based on this report you can make a purchase of the suggested rudraksha combinations.

For selecting a Yantra, you can read the properties of the yantra and their associated deity energy and make a selection. Yantras are generally classified into 11 broad categories as under:

If you need a single Yantra having combination of various yantras, then the Maha Yantras are a perfect choice. Click here for Maha Yantras

If you prefer wearing the Yantra in locket form – Click here

For selecting a Gemstone, please write to me using this link. I will revert back with a detail report, having your birth chart, malefic planets, status of chakras and gem recommendation.

A. We deal in authentic and high quality beads only. Rudra Centre has been dealing in Rudraksha since 1997 with its first ever website in the world on Rudraksha and since then has built reputation of trust from its several buyers all over the world and grown to its present size by referrals from satisfied clients. Rudra Centre is a Credited ISO 9001:2008 certified organization.

But more important than a certificate is the mission with which Rudra Centre has been working to alleviate pain and suffering and to supply holy items at reasonable costs.

A. A Yantra is a symbolic diagram of a mantra. Just as the mind is a part of, yet different from the body, so is the Mantra from the Yantra. The Mantra is the mind consciousness while the Yantra is the form of the deity.

For selecting a Yantra , you can read it’s properties and associated deity energy and then make a selection. Yantras are generally classified into 5 broad categories as under:

If you need a single Yantra having combination of various yantras, then the Maha Yantras are a perfect choice. Click here for Maha Yantras

If you prefer wearing the Yantra in locket form – Click here

A.

  • Correct diagrams and accurate geometry based on research.
  • Clear, complete and perfectly etched.
  • Pure 22 carat gold plating on thick copper sheets. Long lasting finish.
  • Energized and activated as per rituals.
  • We inform the correct position & installation procedure to get full results.

A.

  • We are the first ISO certified rudraksha organisation in the world.
  • First to translate ancient Puranas and Upanishads information on rudraksha.
  • Guaranteed High quality, Hand selected, best quality beads from Nepal and Indonesia.
  • In-house making of rudraksha designs as per Rudraksha science therapy guaranteeing results in shortest time.
  • An impressive feedback of over 56,000 testimonials till date.
  • We are in service and supply of rudraksha from last 14 years. Please read about our organisation on our website.
  • We use Rudraksha Science Therapy to recommend and string the beads so that you get full results.
  • We have doctors, scientists and renowned people on our board to assist in rudraksha research.
  • We have devised ways to tap the healing and medicinal powers of these beads and we are treating clients suffering from joint/knee pains, asthma, cold, cough, blood pressure, headache/migraine problems etc.
  • All rudraksha beads are activated through rituals prior to sending.

A. Rudra Centre is a credited ISO 9001:2008 certified organization in the world. Rudra Centre provides Flawless, Brilliant, Non Heat treated, Non Colour enhanced, Vedic astrology approved Gemstones with certificate from Govt certified Gem Institute of India.

Q: How can I be sure what gem is right for me?
A: The best way of choosing a gem is through recommendation from a qualified Vedic astrologer or planetary gemologist. Write to our therapist for Free consultation and your astrology report will be sent along.

Q: Why buy a precious gem if a substitute will suffice just as well?
A: Indeed substitute gems also show power. If budget permits, one should go for a precious gem for enhanced power and opening of chakras.

Q: Why cant I just go to my local jeweler for a jyotish gem?
A: Most jewelry stores do not carry gemstones suitable for jyotish remedy. Usually gems are in some way treated, or enhanced, and although they are beautiful to look at and still worth their monetary cost in the trade, they no longer possess their inherent vibratory healing qualities. We specialize in natural gemstones which give best results.

Q: Am I then paying a premium for natural gemstones?
A:Definitely not. As we have our buying office in a source country, that also is a cutting and business center for gems from other source countries, we provide the best qualities at the best possible prices.
Generally companies in our position sell to jewelry stores or other merchant middlemen who resell to the public at retail prices. As there is no middleman between the first purchaser abroad and you, the end user, the savings are monumental.

Q: What if I have a different type of ring or pendant that I had like made to order? Will your jeweler be willing to also make custom pieces not displayed on this web site?
A: Yes, we assure customer satisfaction always. If you have a drawing or picture of something youd like made, we will be happy to create it just for you.

Q:. How do I determine the gemstone to wear ?
A: A gemstone is ideally worn for the favorable planet in a person’s astrology chart. This is Anukul system of recommending gems practiced by all leading astrologers and is proven science over the years.

Q:. What is the process if I want to order a specific type of Ring? Is the cost of the gemstone separate from the Ring?
A: Yes ring setting is additional cost, you can select from the ring designs on the website and specify the design code at checkout.

Q: What do we use for sizes of the Rings?
A: You can specify your ring size and we will custom make for you. If you do not know the ring size you can vist any local jeweller and get the ring size. You can specify USA/UK or Indian ring size.

Q: How long does it take for you to deliver the Ring?
A: will take 2-3 days for ring setting and another 2-3 days for delivery.

Q: Does wearing gemstone really change anything in person’s life?
A: Yes, natural gems are very powerful and they help enhance the persons life in many life.

Q: Have you delivered/shipped rings in my city?
A: We have been catering to clients worldwide from last 14 years. We assure you of safe delivery.

Q: How do we handle mis-placed, or non-delivery of an item order from your site?
A: Till the parcel reaches you safely, the responsibility is ours. We replace lost/damaged shipments immediately.

Q: What forms of delivery service do we use to deliver shipments?
A: Fedex/UPS or DHL. In some countries like Australia we also use Speed Post.

Q: How is our pricing compared to other web sites who offer this type of selling of gemstones?
A: Our prices are very competitive. Since, we directly procure all the items from the source they are of the best quality and also it eliminates the middlemen.

Q: Why should people buy the gemstones from Rudra Centre, as compared to other sites on the Internet?
A: We specialise in natural, non heat treated, non color enhanced, vedic astrology approved gems. Our gems are widely preferred by astrologers worldwide. All our gems are accompanied by a certificate of authenticity. We are an ISO 9001:2008 certified organization.

A. All the orders are immediately dispatched on confirmation of payment. You can also login to your account on our website & check your order status under the ‘MyAccount link’. The delivery time is as under:

Fedex Express/UPS/DHL shipping – takes 48-72 hrs (2-3 days) for delivery. The shipping charges are approx. US$ 13 for major countries for a 500gm shipment.

A. Rudra Centre offers to each client an unconditional guarantee that all holy items are authentic traditional items that are used in Hindu Puja and ceremony. Rudra Centre fully guarantees that the holy Rudraksha are authentic and of the highest quality of any season harvested. Great care is taken to provide our clients with authentic Rudraksha direct from the Rudraksha forests in Arun Valley of Nepal and in Indonesia.

Great care is taken to implement the traditional malas according to the knowledge found in the Siva Purana and the Srimad Devi Bhagawat for the best interests and protection of all concerned. Rudra Centre experts, who authenticate and approve our high quality collector grade Rudraksha that are implemented in our malas and bracelets, are two generations of same family. All the holy Rudraksha beads are inspected for authenticity and highest quality at the time of delivery by suppliers and at the time of shipping to our clients.

In addition to this guarantee of authenticity, Rudra Centre also offers refund or exchange on purchases if there is good reason and if items are returned within 10 days of receipt in the same condition as delivered to client.

Please select the holy items needed with the greatest confidence knowing that all we distribute worldwide are authentic, traditional and of highest quality.

|| Aum Nama Sivaya, Sivaya Nama Aum ||

A. You can add the items you wish to purchase to your shopping cart and at the time of check out select from the following methods of payment.

1. Credit Card
2. PayPal
3. Bank Wire Transfer
4. Cheque / Demand Draft / Money Order
5. Western Union / Money Gram

For more details on Payment Options please click here or email to us…

A. Yes we can customize the bracelets and necklaces as per your request. You can email us your designs and our team of artisans will do the needful. The additional costing will be informed to you prior to executing the order.

ORDERING

A. By registering on our site your repeat purchases become very quick and easy. Benefits of registration:

1. Repeat purchases become quick and easy.
2. Get entitled to offers on special occasions.

The steps to Registration are as under:

Step 1: When you click on the check out button in the shopping cart, you’ll be taken to a page as shown hereunder:

Step 2: Registration form :
Please enter your login details & shipping addresss as below.

Step 3: Registration Successful:
When you click on the submit button, you’ll be taken to a page as shown hereunder.

A. Not to worry, retrieving your Login details is very simple. Just follow these simple steps.

Step 1: Add items to your shopping cart:
Just add the items you wish to purchase to your shopping cart and click on the check out button.

Step 2: Click on the Login link:
Now click on the Forgot Password link on the next screen.

Step 3: Enter your email address:
On the next screen, just enter your email address, ans click on submit button

Step 4: Forget password mail sent Successful:
When you click on the submit button, you’ll be taken to a page as shown hereunder. And your login details will be emailed to you. Remember to enter the same email address which you entered while registering first time on our site.

A. You can add the items you wish to purchase to your shopping cart and at the time of check out select from the following methods of payment.

1. Credit Card
2. PayPal
3. Bank Wire Transfer
4. Cheque / Demand Draft / Money Order
5. Western Union / Money Gram

For more details on Payment Options please click here.

A. Yes, our Credit Card gateway CCAvenue is 100% Verisign secure. Click on the below image to verify our Gateway’s certificate:

Key features of our Payment gateway:

Your personal information and credit card details on CCAvenue’s secure server is encrypted before it is transmitted over the Internet to the payment gateway.

CCAvenue uses industry-standard SSL (Standard Sockets Layer) Technology, which is used worldwide, for data encryption while processing credit cards and during live transactions. This facilitates secure online credit card processing.

CCAvenue is registered with Verisign, the world’s best and most trust worthy Net Authentication Agency.

The charge will appear on your card in the name of “rudracentre.com”

VeriSign provides merchants connectivity to VeriSign’s payment platform, that manages the transactions throughout the complexity of the financial networks of all the different banks and processors. For transaction authorization, the VeriSign client software establishes a secure link with the VeriSign processing server over the Internet using an SSL connection, and transmits the encrypted transaction request. The VeriSign server is a multi-threaded processing environment. It receives the request and transmits it over a private network to the appropriate financial processing network. When the financial network returns an authorization response, this response is transmitted to the VeriSign client via the same session. The client sends a transaction receipt acknowledgment to the server before disconnecting the session. For more information regarding verisign certification you may visit https://www.verisign.com

We treat this customers information as private and confidential, and we does not disclose this information to other individuals or organizations. We does not distribute customers information to be used in mailing lists, surveys, or any other purpose other than what is required to perform our services.

CCAvenue is committed to safeguarding the privacy of your personal data.

A. It could be due to several reasons as under:

  • Slow internet connectivity.
  • Your bank has declined because of suspicion of fraudulent usage of your card.
  • You could have entered Invalid Card No. / CVV / Expiry date mistakenly.

In order to process your transaction successfully, you are requested to please try again later. Fill up all the forms that come up in the process of payment and do not close any window that requires you to enter any data.

A. We do not offer Cash on Delivery service. You may pay us by any of the options listed on this link: click here.

A. All the orders are immediately dispatched on confirmation of payment. You can also login to your account on our website and check your order status under the ‘MyAccount’ link. The delivery time is as under:

Fedex Express/UPS/DHL shipping – takes 48-72 hrs (2-3 days) for delivery. The shipping charges are approx. US$ 13 for major countries.

SHIPPING & HANDLING

A. Duties/taxes if any, needs to be paid by you and depends on custom laws of different countries. Because these items are of religious nature and come from a developing country, most countries do not charge duty.

A. Rudra Centre offers to each client an unconditional guarantee that all holy items are authentic traditional items that are used in Hindu Puja and ceremony. Rudra Centre fully guarantees that the holy Rudraksha are authentic and of the highest quality of any season harvested. Great care is taken to provide our clients with authentic Rudraksha direct from the Rudraksha forests in Arun Valley of Nepal and in Indonesia.

Great care is taken to implement the traditional malas according to the knowledge found in the Siva Purana and the Srimad Devi Bhagawat for the best interests and protection of all concerned. Rudra Centre experts, who authenticate and approve our high quality collector grade Rudraksha that are implemented in our malas and bracelets, are two generations of same family. All the holy Rudraksha beads are inspected for authenticity and highest quality at the time of delivery by suppliers and at the time of shipping to our clients.

In addition to this guarantee of authenticity, Rudra Centre also offers refund or exchange on purchases if there is good reason and if items are returned within 1 week of receipt in the same condition as delivered to client.

Please select the holy items needed with the greatest confidence knowing that all we distribute worldwide are authentic, traditional and of highest quality.

MISCELLANEOUS

A. Ancient authentic texts do not mention any taboo to be followed when praying to Yantras or wearing Rudraksha. So we can say that there is no restriction on any types of foods.

A. Please install the yantras as per the direction & position mentioned in the book/paper, that you received along with the yantra.

A. Some rudraksha beads leave yellow or pinkish color. This colour may be due to the the fact that the beads are dyed or because of the paste used in blessings ceremony. Some priests use yellow or saffron colored puja blessing powder like Asthagandha and others may use kum kum in various shades of red, darkest pink, darkest magenta, etc.

The java rudraksha malas are dyed orange colour after the beads are cleaned to give them an attractive look as opposed to the sandy brown natural colour. This colour would come off by washing the mala a couple of times in plain water.

A. Some rudraksha beads leave yellow or pinkish color. This colour may be due to the the fact that the beads are dyed or because of the paste used in blessings ceremony. Some priests use yellow or saffron colored puja blessing powder like Asthagandha and others may use kum kum in various shades of red, darkest pink, darkest magenta, etc.

The java rudraksha malas are dyed orange colour after the beads are cleaned to give them an attractive look as opposed to the sandy brown natural colour. This colour would come off by washing the mala a couple of times in plain water.

A. No, Date of Birth details is not necessary while recommending rudraksha. Rudraksha are generally worn based on the specific concerns of an individual and identification of his blocked chakras. It is only when a person has too many problems in life, we do detail readings of horoscope and recommend rudraksha combination accordingly.

To select the right rudraksha for you, please click here.

A. Yes, Rudra Centre provides free service of authenticating your beads. You can email us a very high resolution scanned image of your bead.

A. Yes, you can place an order for your friend/relative leaving abroad by giving their address in “Shipping Address” field at the time of check out from shopping cart. The shipping will be charged accordingly. When you enter the credit card details, it asks you for both billing and delivery address.

A. Yes, you can personally come and make a purchase at our store. However, please give us a call prior to coming and fix an appointment. You can reach us at the nos. given on the Contact Us page. There are certain items which may not be readily available and we can prepare them before your arrival.

Related Testimonials
  • Rudraksha starts giving result within 2 to 3 week and gemstones start giving result within 1 week and 10 days

    Thanks for courtesy & valuable inputs, during my visit to your new office. The new office is indeed amazing, everything is thoughtfully done, architecture, interior, walls, murals, paintings, glass decoration with fractal geometric patterns. Pleasing & soothing fragrance from dry flowers in office creates natural ambiance. Dedication & team work of staff is exceptional. Technology & process are easily embraced by all....... I have slowly build my rudraksha collection/combinations, gemstones & yantras over a period of 4 years, wearing them have helped me become stronger from close

    - Prabhjot Singh Sood,
  • Would like to extend my heartfill thanks

    Hi,    Would like to extend my heart fill thanks to you for delivering me the product on time. It was really a pleasure working with Rudra Centre Team.Your efforts and commitment from beginning to the end of process was superb.It was not an easy task right from resource gathering to delivering the product and honestly you people have done a fantastic job.Hope you uphold the integrity of Rudra Centre and continue to provide customer satisfaction.   I am sure your hard work and determination will bring Rudra Centre at its height someday in near future. Lastly it would be injustice close

    - Hiraknil Chatterjee
  • I have worn the mala and bracelet and after certain days of wearing it I have started to see the wonderful results

    Madam Neetaji,   As per your advice, I have worn the mala and bracelet and after certain days of wearing it I have started to see the wonderful results. Madam, with grace of God , now I am very much focussed on my work and some of the physical problems like back pain have started to waive off gradually. Also as per you advice, I have shifted the red coral from ring finger to small finger and am feeling much more addicted and attracted towards spirituality. Regards, Barnik close

    - Barnik
  • I have been using Shirdi Sai Yantra (EP514) for over two years now

    I have been using Shirdi Sai Yantra (EP514) for over two years now. It has helped me to achieve god's grace and also protecting me and my family from black magic and evil energies put on us. Thanks a lot for the excellent product. I would recommend it for all Sai devotees. I have bought so many pooja items, gemstone god's statues, gemstone rosaries. All the products are excellent and is of great help for my daily pooja. All the products have been shipped on time and packed in an excellent way. close

    - Alpana Sinha
  • 5 mukhi beads

    Quality rudrakshas and gemstones ..excellent packing...I bought 5 mukhi collector andwater beads... Oxym experience. close

    - Ruhaan
  • Rudraksha and Gemstone

    Thanks to Neeta Mam and all the support staff of Rudra Centre for their services. I got huge benefits after wearing Rudraksha as recommended by Neeta Mam. My stress decreased considerably and my right knee pain decreased by large extent. Now I am waiting to buy the Blue Sapphire ring as recommended by Neeta Mam, probably by February next year by saving money to buy it. Thank you Rudra Centre. close

    - Manikoot Barman
  • My sister is very happy with the ring

    "Just writing to inform you that we have received the gemstone ring. The ordering process was quick and Neeta Singhal replied promptly to all the emails. We received pictures of the ring from all directions to ensure we were satisfied with the size and appearance of it before they dispatched the order. The arrival date of the order was also provided so we knew which day to expect the delivery. My sister is very happy with the ring." close

    - Patita Pavana Das
  • You truly honest about your Gemstones and products and you provide Genuine Gemstones and gold!

    Dear Neeta Singhal,Thanks so your outstanding customers service and help ! I truly appreciate it! The bracelet looks very nice my mother will love it! Thanks for making a very special birthday gift to my mom! I want to tell you that your high quality products which always confirmed by my jeweler and customer services make me a customer for life! As I said my jeweler checked the quality of the gold and they confirm it is solid 22K and the blue Sapphire, Emerald stone ring was confirmed to be real Emerald and blue Sapphire Gemstones by a gemology. You truly honest about your Gemstones and produc close

    - Eman Weiss
  • I received the ring on today and extremely glad after seeing the ring,

    Respected sir,I received the ring on today and extremely glad after seeing the ring, which is adorably superb craftsmanship and i should thanku all of u for the effort and making customer satisfaction at its peak. I will surely order furthermore in future also. U and the whole team deserve great success !I also convey my sincere gratitude for your dedication and frequent updation which promotes trust. Thank you lots. Best wishes....!!!!!!!🤗 close

    - Ayswarya Devi
  • Gemstone bracelet

    I have received my gem bracelet in perfect shape and size. Also, thank you for giving me so many free gifts along with the gem bracelet. close

    - Manikoot
  • Thank you for the receipt of the products

    Thank you for the receipt of the products. Today, after carrying out rituals & pooja the emerald was worn in the morning. The pendant is beautifully made. My sincere thanks to the goldsmith. Thank you whole team of Rudra for making their effort ship so many products to Muscat. It has been a great, great association with Rudra which literally made a difference in my life. My forgotten spirituality was revived! My habits saw something never ever seen changes! A habit of 25 Years was cut short from roots and at the verge of celebrating 200 days of clean!! The very approach towards the life is get close

    - Raghavendra G, (Muscat)
  • Thank You

    Received my blue sapphire ring today and I am already in love with it. close

    - Sachin Sangle
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